It's no secret that I'm a little less graceful than your average ballerina. I've heard the word 'klutz' used to describe me, but don't you think that's a bit harsh? People are always putting things in my way for me to trip over and moving walls for me to walk into. I'm convinced someone sneaks in in the middle of the night and greases up all of my best dishes so they slide right out of my hands and crash to the ground.
So, I had a Blackberry. I loved my Blackberry. Most of my friends had Blackberrys and our BBM relationships flourished. This is in no way sponsored by RIM. Frankly, I don't think they could afford it. That being said, my Blackberry and I went strong for almost three years. My friends would complain of the odd problem, but my Blackberry was loyal to the end. Then, one day, my Blackberry up and died. I picked it up and it was just gone. White screen, unresponsive.
When I took it in my service provider, they said there appeared to be water damage in my phone. I asked the roommate if he remembered anything being spilled on it. He said no. I still don't fully believe him as the word 'klutz' has been used a couple of times to describe him, as well. Anyways, that's a moot point, and after having a brief yet touching memorial service for my Blackberry, I turned it over to the service manager and walked over to the Blackberry table to pick out a new
"Oh. Hmm. You're looking at another Blackberry?" said the service manager.
"Yes," I answered. "I loved my Blackberry."
"Well, I wouldn't go with a Blackberry again. Don't you know RIM is kind of in the pooper right now?"
Ok, so he didn't say pooper. But he did strongly discourage me from buying another Blackberry.
"This is the new Samsung Rugby," he said, holding up a shiny touch screen. "It's pretty much indestructible. Break-proof, waterproof, dust-proof. This phone will not break, so it's perfect for people like you."
The hint of smile that crossed his lips did not go unnoticed.
Anyways, the point of this long-ass story is that I was in Toronto walking down the street (coincidentally talking about my new phone to my girlfriend Trish,) and my phone broke. I pulled it out to show it to her and it slipped right out of my hands and crashed to the concrete. Those fucking grease-elves had followed me to Toronto!
The screen was completely smashed. To pieces. Long story (not so) short, I brought it in a month ago and I still have this "replacement" phone as I wait for the repair:
Along the way, I HAVE had contact with my service provider. First for them to tell me that it likely wouldn't cost more than $50 to have the phone fixed. And the phone company has this AWESOME new program where they'll pay up to $150 for a repair. So "you're laughin!" Then a call to tell me the phone would in fact cost $240 to repair (the phone retails for $250.) Another call to say they would call and "check on why it's so expensive, but there's nothing I can do about it anyways." Two more weeks went by and I finally went into the store to get my phone back.
"Sorry for not getting back to you sooner, but today's been crazy," said the service manager.
"Today?" I said, smiling as he did when he sold me the "indestructible" phone. "I brought my phone in a month ago!"
In the end, I have to pay $124 to have my phone fixed. The phone that is marketed as "indestructible." I asked about a protective case for it so this doesn't happen again and was told they don't even make one because "it's indestructible." I asked if there was anyone I could call to let them know that HI! Your "indestructible" phone? SO NOT FREAKIN' INDESTRUCTIBLE! I was told that it was a manufacturer issue and since it was their first model they would probably just take notes for the next model. And even then "you can't really speak to a real person."
So, here I am, still waiting to get my phone back. Still texting like it's 1994.
Do you have a ridiculous first-world problem to tell me about? Cause that would make me feel a lot better about spending the last 45 minutes writing about my cell phone.
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